Listening: How Not To and How to Listen Well

People tend to respond to what others say with their own thoughts. This is a natural part of the ebb and flow of conversation. However, it often means they aren’t listening.

Even though we all “know” how to listen we often do a poor job of it. True listening takes effort and practice. How will you know you aren’t listening?

  1. The other person keeps repeating herself.
  2. Couple Not ListeningYou keep repeating yourself.
  3. You’re angry.
  4. You’re thinking what to say next.
  5. You’re arguing.
  6. You’re convinced the other person is a moron.
  7. You’re being defensive.
  8. The other person says you aren’t listening!

To be a good listener take the following steps:

  1. Be curious and ask questions.
  2. Put yourself in the other person’s shoes.
  3. Look for ways to acknowledge how he’s right.
  4. Don’t become defensive.
  5. When you disagree, state your point directly without criticism.
  6. Avoid “facts” which are irrelevant to the discussion.
  7. Remain calm, remember the other person is merely expressing ideas.
  8. Make it a priority for her to feel understood.

Create a Good, Loving Relationship – Approach it with a Giving Heart

There are those who give little of the much which they have – and they give it for recognition and their hidden desire makes their gifts unwholesome. ~ Kahlil Gibran

HeartWhat do you think is the most important ingredient for a successful relationship?
Would you say love? How about respect? Maybe you think it’s sex? Is it communication or commitment? Yes, all of these elements are critical. I find it hard not to put love at the top of the chart. In my mind, the others are subsets, or aspects, of love. Now, which of these ingredients is most essential for love? I got an e-mail from a friend recently and his vote is on giving. According to him, one of the biggest problems is that we generally “enter a relationship in order to get something…” This is so true.

My first response reminded me of a scene in the movie, “It’s a Wonderful Life.”

Little Violet: (commenting on George Bailey) “I like him.”
Little Mary: “You like every boy.”
Little Violet: “What’s wrong with that?”

What’s wrong with entering a relationship in order to get something?
I say nothing. In fact, if we didn’t get a lot of “somethings” from a relationship, I suspect humanity would have died off a long time ago. In a very real and practical way, we need a great deal from relationships. Couple Romantic SunsetWe need respect, commitment, security, and, yes, sex. The possibility of getting them makes a partnership really attractive, and that’s why we put so much energy into marriage. In addition, there’s the powerful lure of romance and infatuation. All these factors make relationships worth pursuing. If you don’t know how to receive, if your focus is too much on giving, you’re going to have relationship problems!

True as this may be, it still misses my friend’s point.
We often pursue and interact with others from a very selfish perspective. Much too often, we ignore that we’re in a relationship not so much out of a desire for mutual sharing, but with a motivation that screams, “Me, me, me.” I’ve been counseling couples for more than twelve years, and one of the main problems people cite in their marriages is communication. In order to help them, I give very specific and simple instructions to help them communicate more effectively. The essence of these directions is, “put aside for a moment what you think, and explore what your partner is saying.” Very rarely are couples able to follow the advice initially. Why? Because we find it much easier to focus on what we think and what we want rather than on what our partner thinks and wants. This is a natural habit, one that causes us no end of grief.

Fundamentally, most of us are willing to give.
What gets in our way is fear or concern that we’re on the short end of the receiving stick. Once this thinking takes root, problems snowball. We begin to withhold and become resentful; our partner reciprocates; and it’s downhill from there. What’s the answer? I suggest a healthy dose of giving with a dash of responsibility and receiving:

1. Put your energy into giving, but do it thoughtfully.

We tend to give what we want, but that isn’t necessarily what our partners want.

In his book, “The Five Love Languages,” Gary Chapman says, “People speak different love languages.” Forget for a moment how you want to be loved and figure out how your partner wants to be loved.

2. Ask yourself this important question: “Am I giving in order to get?” If you’re treating your partner with the attitude that your relationship is basically a “business deal” and you often hear yourself asking, “I do this and that for you, what are you doing for me?” – then you don’t know what it means to give, period. I’ll be blunt; you need help, go get a counselor.

3. Listening is an act of giving. Learn to listen to your partner; this takes practice; and it isn’t as easy as it sounds. See my article, Effective Communication and Listening. Your relationship will benefit a great deal if you make it a priority to “walk in his shoes.”

4. Figure out what you lack in your relationship and ask yourself: “Is this something I should be getting from my partner, or am I being unreasonable?” This question can be difficult to answer. Too often we make demands of our partners that are a projection of our own insecurities. To really figure this out you may need help from an objective friend, counselor, or minister.

5. Be clear about your own wants. Too often people ignore their needs with the mistaken idea that giving is always better that receiving. This is a fallacy that inevitably leads to resentment and heartache. In order for your relationship to flourish you must be on the receiving end on a regular basis. Practice taking responsibility for getting what you want. It’s up to you, it’s your life!

David Cantu
Life Coach Austin, Texas
Create a Good Loving Relationship – Approach it with a Giving Heart – Article © 2009

Emotional Intelligence – Learn to Monitor Your Emotions

Emotion is thought materialized in our physical being.

Emotion is both the joy and the bane of our humanity.
Life without it would be bleak and colorless, yet it defies and distorts our comprehension. This reminds me of the old saying, “Can’t live with them, and can’t live without them.” Knowing emotion is a fact of life doesn’t solve, for most of us, the problem of dealing with it effectively. Emotional intelligence may be the solution; following is a blend of practical ideas and strategies you can use to manage emotion.

FireworksMany people live at the two extremes of emotional sensitivity and ignorance.
At one end of the spectrum is a tendency to indulge emotions, drama; at the other end is an inclination to deny them, coldness. Both create problems; but feelings are inherently neither good nor bad, they’re a part of life. IcebergThe “feeling” of love can lead us astray as easily as anger and they both are crucial to our humanity. It’s essential that we acknowledge and embrace all emotion.

Emotional intelligence is the awareness of one’s feelings and the ability to manage them and understand their significance.
To develop emotional intelligence, you should learn to identify how you feel and why. Interestingly, knowing how you feel can take practice. Begin by focusing your self-awareness at a physical level. Learn to take inventory of physical sensations throughout your body, from head to toe. Slowly take stock of temperature, pulsing feelings, tingling, pain, tickling, itching; in short, notice all feelings on and in your head, face, neck, torso, arms, hands, legs and feet, gradually observe your entire body inch by inch. Woman MeditatingOne “sweep” of your body can take from one to thirty minutes. Be patient. This simple exercise can serve as a doorway to recognition of emotion. If you’re emotionally sensitive, this same practice can help you realize the fact that emotion is simply a manifestation of physical change. This change is created by the mind and we “feel it,” at a physical level; but that’s all it is – physical change. The pain or pleasure we experience is the interpretation of the mind. Its dislikes result in emotional pain and its likes produce pleasurable sensations. Don’t indulge or avoid feelings; instead learn to notice and accept them. Indulging or denying emotions gives them power over your life and makes it difficult for you to be your own master.

The supreme benefit of emotion
is that it’s a gauge of our world view; it’s a manifestation of our mind in our physical being. It sometimes deceives us of the truth in life, yet it indicates the essence of our beliefs. Knowing how you feel gives you knowledge of your true convictions. Change your thinking and in time you will change your emotions and your life.

Learn to be the manager of your emotions
rather than their slave, tossed here and there by their turmoil. Managing emotion doesn’t mean controlling it. What’s the difference? We can’t control our emotions any more than we can control our nervous system, our need for food and air, or our brain and heart functions. Woman Jumping On The BeachEmotion is nature – generally beyond our direct control. We can, however, learn to live with emotion and respond to it effectively. To learn this, you must know you are the creator of your emotional state. Usually, you don’t make feelings happen any more consciously than you digest your food. Your unconscious mind, as a result of your life experiences and your interpretation of those events, creates your emotions. You are, nevertheless, responsible for how you feel; no-one else is – not your family, not your boss, nor even your spouse! Once you claim your rightful ownership, you put yourself in the position to respond effectively to any experience, painful or otherwise, because you no longer blame others for your feelings. This is emotional management; this is true power and the gateway to a joyful life.
David Cantu
Life Coach Austin, Texas
Emotional Intelligence – Learn to Monitor Your Emotions – Article © 2009

Learn to Say Yes to the Adventure of Life – Be the Hero

The big question is whether you’re going to be able to say a hearty yes to your adventure…the adventure of the hero – the adventure of being alive. ~ Joseph Campbell

Why is saying “no,”
even to those we love best, so easy to do? Why is saying “yes” so difficult? The questions:Man Angry Look “What about me, what about what I want?” appear to be embedded deeply within us, even in the best of people. When we’re asked, “Will you do me a favor?” the response quite often is some variation of, “It depends on the favor, what do you want?” It’s as if we’re afraid that by saying “yes,” we may lose something or that the cost will be too much for us to bear. Maybe we fear committing to something we really may not want to do; so, “it depends,” gives us the leeway, or time, to come up with an excuse to back out – just in case.

Is anything wrong with that thinking?
Many teachings and sayings of cultures and religions are in apparent opposition to that notion. Examples include biblical quotes such as “Give and it will be given to you,” and “Love your neighbor as yourself.” Despite these teachings, we frequently don’t operate that way. We apparently live in the time of me; perhaps this is how people have always behaved.
Certainly, many people take the idea of saying “yes” too far – people-pleasers. That’s an extreme. I’m talking about the rest of us.

Woman MaybeI see two problems with hedging,
with saying anything other than “yes.” The first appears minor; When we say “maybe,” we give the other person the message that “no” is a possibility. But, unless you’re dealing with a bully or someone out of touch with reality, the person is already aware that “no” is a possibility. Saying “maybe,” only underscores the fact. Saying “yes,” on the other hand, encourages and strengthens the relationship with that person. You are, in effect, saying: “You’re important to me and I’m confirming this by saying ‘yes’ without any need of explanation from you. Just tell me what you want.”

The second problem with hedging
is that it’s protective where protection is unnecessary. When you say “yes,” you’re saying to yourself and to the other person, “I’m not afraid; I can take care of myself. Happy PeopleI’ll give you what you want because I have confidence in myself that I have it to give and I’m willing to give it. It truly won’t cost me. If you ask something I can’t give or choose not to give, I’ll tell you and perhaps help you in some other way.” In other words, saying “yes” empowers you and builds confidence in yourself that you’re abundant and responsible.

Say “yes” today;
you’ll be stronger for it; you’ll be the hero of your life.
David Cantu
Life Coach Austin, Texas
Learn to Say Yes to the Adventure of Life – be the Hero – Article © 2009